Privacy Policy
Effective Date: 08 May 2026
At HIRANYA VARDHANAN BULLION PRIVATE LIMITED, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from Hiranya Jewels.
Introduction
This Privacy Policy describes how Hiranya Jewels collects, uses, and protects your personal information when you use our website, place an order, contact us, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
When you use our website, place an order, create an account, or contact us, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment-related information
- Any other information you voluntarily provide to us
Non-Personal Information
We may also collect certain non-personal information automatically, such as:
- Browser type
- IP address
- Device information
- Website usage data
- Cookies and analytics data
How We Use Your Information
We use the information collected from you for the following purposes:
- To process and confirm your orders
- To arrange shipping and delivery
- To provide customer support
- To communicate order updates and service-related messages
- To improve our website, products, and customer experience
- To send promotional or marketing communications, only where permitted
- To prevent fraud, misuse, and unauthorized transactions
- To comply with legal and regulatory requirements
Payment Information
Payments made on our website are processed securely through third-party payment gateways. We do not store your complete debit card, credit card, UPI, or banking details on our servers.
Payment service providers may collect and process your payment information according to their own privacy policies and security practices.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
However, we may share your information with trusted third parties only to the extent necessary for operating our business, including:
- Payment gateway providers
- Shipping and logistics partners
- Website hosting and technical service providers
- Analytics and marketing service providers
- Government or legal authorities, if required by law
All such third parties are expected to protect your information and use it only for the purpose of providing relevant services.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience. Cookies help us:
- Remember your preferences
- Maintain your shopping cart and login session
- Understand website traffic and visitor behaviour
- Improve website functionality and performance
You can disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
Data Security
We take reasonable and appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your information, please note that no method of transmission over the internet or electronic storage is completely secure.
Your Rights
Subject to applicable laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of promotional communications
- Withdraw consent where applicable
To exercise any of these rights, you may contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of such external websites. We encourage you to review their privacy policies before sharing any personal information.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, complete transactions, provide services, comply with legal obligations, resolve disputes, and enforce our policies.
Children’s Privacy
Our website is not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
HIRANYA VARDHANAN BULLION PRIVATE LIMITED
13/74, KSR Complex, Mandapalla Street,
Nawabpeta, Nellore, Nellore – 524002,
Andhra Pradesh, India
Email: support@hiranyajewels.com
Phone: +91-73466-67202